Questions to Ask Before Volunteering

When you contact an organization with an interest in volunteering, ask to speak with the volunteer coordinator. Be prepared to ask lots of questions to assist you in determining if this is the right opportunity for you.

Communicate your needs. Let the organization know what your motivations are in volunteering.

Fill out the application. Often, a volunteer coordinator will send you an information packet that includes an application. Some of your questions may be answered in the packet. Usually, the packet will include an application as well. Most organizations require you to fill out an application and list references before you can volunteer. This is a screening process for the agency to see if you are serious about volunteering for the agency.

Visit the agency. If you're interested in volunteering, visit the agency you are interested in to gain a better understanding of the agency's services. The volunteer coordinator may also want to interview you at that time.

When you meet with the volunteer manager or visit the agency, it's time for you to find out more about their organization. Here are some questions you can ask to get you started:

• What is the mission of the agency?
• What are some of the agency's programs?
• How many staff does the agency employ?
• How many volunteers does the agency have, and how are they used?
• Does the agency have information for me to read?
• Can the agency refer me to one of its volunteers so I can hear his or her perspective?
• What is the purpose of the volunteer position?
• What would my duties be?
• How many hours a week would I work?
• How long of a commitment will I be asked to make?
• What kind of training is provided?
• Will I be working with other volunteers?
• Are Continuing Education Units (CEUs) available for the training?
• Will records be kept on the service I provide?
• Will the agency provide references for future work?
• Is transportation reimbursement provided?
• Will the agency check references?